Delete Your Account

You can request deletion of your Wazobia account and associated data at any time, whether or not you have the app installed.

How to request deletion

Email support@wazobia.io from any email address, with:

Subject line: Account Deletion Request
The phone number registered on your Wazobia account

We'll verify the request against the registered phone number and confirm by email once it's processed.

What gets deleted

Your profile (name, username, photo)
Your chat messages, media, and call history
Your status updates
Your saved contacts and device data

What we retain, and why

Wallet balances must be withdrawn or transferred out before deletion. Transaction records, KYC/identity verification data, and any communications related to a payment are retained for the period required by Nigerian financial record-keeping and anti-money-laundering regulations, even after the rest of your account is deleted. This data is kept securely and is not used for any other purpose.

How long it takes

We process deletion requests within 30 days of verifying your identity.

Contact us

Wazobia — support@wazobia.io